I read a lot. Here are some articles and books that I would recommend. Don Berwick Escape Fire Paper Escape Fire Speech My Right Knee Charles Bosk Forgive and Remember Avedis Donabedian Evaluating the Quality of Medical Care The Quality of Care Anne Fadiman The Spirit Catches You and You Fall Down Sheri Fink Five Days at Memorial Atul Gawande Being Mortal Better Checklist Manifesto … Continue reading Recommended Reading